International Sales & Shipping
International Business & E-commerce Offerings | Welcome to Z&Z Medical's International Hub
At Z&Z Medical, we are proud to be a trusted global leader in imaging accessories, supplies, and protective apparel. With a comprehensive range of products, we cater to the imaging needs of the global healthcare market, including MRI, CT, X-Ray, Ultrasound, Mammography, RF Rooms, C-Arms, Pain Care Centers, Surgery Centers, Cath Labs, Veterinary practices, Podiatry, and various patient safety supplies and consumables.
Important Update: Adjustments to International Orders As part of our commitment to delivering exceptional service and quality, we have recently made important changes to our international ordering process. Due to rising costs associated with processing and managing smaller transactions—including labor, international credit card processing fees, and the complexities of customs regulations—we are now focusing exclusively on bulk orders or transactions that meet a specified monetary threshold.
Expertise in International Trade Z&Z Medical has partnered with the U.S. Export Assistance Center and Iowa international trade specialists to navigate the complexities of importing healthcare products globally. Our expertise in tariff and export requirements, as well as local government registration, positions us as a leader in global exports for imaging supplies and protective apparel.
Countries We Ship To With years of experience in the radiology imaging market, we are well-versed in international shipping requirements. We work closely with the U.S. Department of Treasury and The Office of Foreign Assets Control to ensure compliance with international regulations. Our shipping destinations include, but are not limited to: Australia, Canada, Dubai, Germany, Hong Kong, India, Israel, Japan, Kingdom of Bahrain, Kingdom of Saudi Arabia, Kuwait, Malaysia, Mexico, New Zealand, Pakistan, Puerto Rico, Qatar, Singapore, Thailand, United Arab Emirates
Seamless International Shipping We partner with FedEx and other global shipping providers to ensure your products arrive safely and efficiently. Shipping costs vary based on destination, weight, dimensions, and method.
Payment Options For standard international transactions, Z&Z Medical accepts credit card payments through PayPal, which includes a 3% transaction fee. Benefits of this payment method include:
- Immediate Processing: Ensures faster order confirmation and shipment.
- Accuracy: Eliminates variability caused by exchange rates and bank fees.
- Convenience: Widely accepted and secure.
Invoices & Order Status Pro forma invoices will not include duties, taxes, or transfer fees, all of which are the customer’s responsibility. For pre-paid and add freight shipments, a freight quote will be provided upon request and included in the pro forma invoice. To check the status of your international order, simply contact us at orders@zzmedical.com with your confirmation number.
Dedicated Customer Support We pride ourselves on offering exceptional customer service. Our experienced and friendly team is based in Cedar Falls, Iowa, USA, and is always ready to assist with quotes, technical assistance, sales inquiries, or special requests. For any questions regarding our products or international orders, please reach out to us at info@zzmedical.com.
Z&Z Medical is committed to continuing our legacy of quality and reliability while adapting to the evolving needs of our international customers. Thank you for choosing us as your partner in imaging solutions.